Service Agreement

1. Parties and scope

This agreement is between Iré Solutions LLC (“Iré Solutions”) and the client named in the order, quote, or proposal. The services, deliverables, timeline, and fees for each engagement are defined in that order, quote, or proposal (the “Scope”). Work outside the Scope requires written approval and may carry an additional fee.

2. Nature of our services

Iré Solutions is not a law firm, accounting firm, lender, credit bureau, or government agency. We provide administrative assistance and business consulting. Legal, tax, lending, and credit-repair matters are referred to qualified, licensed professionals.

• Document templates are general business documents, not legal advice. Attorney review, when needed, is arranged with a licensed attorney you choose, at that attorney's fees.
• Credit and funding readiness services are educational and preparatory. We do not promise credit score increases, guaranteed reporting, guaranteed approvals, or guaranteed funding. We do not offer credit repair, tradelines, credit profile numbers (CPNs), or any practice designed to mislead lenders or bureaus.
• Government registrations, licenses, certifications, and contract awards are decided by the issuing agency. We do not guarantee outcomes.

3. Fees and payment

• Fees are stated in the Scope or on our pricing page at the time of purchase. Prices shown are Iré Solutions service fees. State and government filing fees vary by jurisdiction and business type, are paid separately, and are not included unless a package explicitly says so.
• Work begins after the Scope is accepted and the required payment is received, through secure online checkout or invoice.
• Monthly plans: Billed monthly in advance, starting on the date you enroll. Plans renew automatically each month until canceled. Cancel any time before your next billing date by contacting Iré Solutions (or through the billing portal once enabled). Cancellation takes effect at the end of the current billing period.
• Refunds: [Owner to define the refund policy with counsel, e.g. full refund before work begins; partial refund based on completed work; government fees already paid are non-refundable.]

4. Client responsibilities

• Provide accurate, complete information and documents on time. Filings and deliverables depend on the information you provide.
• Review documents before they are filed or used, and tell us about errors promptly.
• Make the business decisions that are yours to make, including entity type, ownership, and tax elections, with professional advice where appropriate.

5. Documents and confidentiality

• We keep client information confidential and use it only to deliver the services, as described in our Privacy Policy.
• Documents are stored privately with access limited to people working on your engagement. We never request Social Security numbers or full account numbers by web form or email.
• Accounts we set up for you (domains, email, phone, and similar) are created in your business's name and remain yours.

6. Support periods

Support included with a package or plan is defined and time-bound, as listed for that package or plan. It does not include unlimited work, revisions, or consultations.

7. Third parties

Some services rely on government agencies and third-party providers. Their processing times, fees, and decisions are outside our control.

8. Limitation of liability

[Owner to finalize with counsel: limitation of liability, governing law (District of Columbia), dispute resolution, and termination terms.]

9. Acceptance

You accept these terms when you accept a Scope, complete online checkout, or confirm in writing. Questions? Contact us before you commit.